What to includeAccount, billing, product, and security request details.
For account or billing issues, use the email address connected to your Tsumu account when possible.
For product issues, include the route or page, what you expected, what happened, and any relevant workspace or project name.
For security reports, include safe reproduction steps and avoid third-party personal data unless necessary.
Direct emailSupport and general contact addresses.
Support, privacy, legal, and security requests: support@tsumuapp.com.
General business contact and non-urgent questions: info@tsumuapp.com.